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Corporate Vision Training - Intro to BIG Language Messaging
BIG Language Solutions Brand Assets
To access all brand assets for BIG Language Solution—logos, email signatures, fonts, presentation templates, etc.—visit https://biglanguage.com/brand-assets/
Customizing Home Tab Zoho CRM
To customize your home tab, following Zoho's documentation outlined here.
Zoho CRM: Understanding Leads vs. Contacts
What is the difference between leads and contacts? Leads are the raw details you gather about individuals or representatives of organizations who may be interested in your business. They are usually collected from various sources like the internet, ...
Creating Email Templates in Zoho CRM
To create email templates in Zoho CRM, follow the documentation provided by Zoho.

Popular Articles
Research Request Submission & Requirements
How to Submit a Research Ticket To submit lead research requests, email research@bigls1.zohodesk.com or create a ticket directly via our Knowledge Base with the details of the leads/contacts that need to be researched. If you have a CSV or Excel file ...
CRM Workflow/Automation Request
To request a workflow or automated process be created in our CRM, email Javier Carabeo directly at jcarabeo@protranslating.com and include the following info: Module: Which module are we creating an automation for? E.g., Leads, Contacts, Deals, ...
Configuring/Syncing Email to Zoho CRM
To configure your email via IMAP with Zoho CRM, please follow the steps provided in Zoho's Configure IMAP Account documentation. Note: Set email sharing permissions set to "Public." Reconnecting a Disconnected Email From time to time because of ...
Connecting RingCentral to Zoho CRM
To connect your RingCentral account with Zoho CRM, please follow the steps provided in Zoho's RingCentral documentation. If you are not automatically prompted to enter your RingCentral credentials, open CRM and click your avatar photo toward the top ...
Creating Reports in Zoho CRM
To create a report in Zoho CRM, follow the steps outlined in Zoho's report creation documentation. To export an existing report, contact a system administrator.

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